In the event that a customer encounters an issue while logging in and does not receive the required four-digit code to finalize the login process, please refer to the troubleshooting steps outlined below.
- Review the email for typos (most common reason a code is not sent)
- Add "noreply@joinstat.us” to the contact list so that the verification email is recognized as a known contact.
If the login process continues to not generate a code, please contact customer service by calling 833-557-2526, utilizing the chat feature, or emailing info@benchmade.com for further assistance.
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