Login to Benchmade.com & Troubleshooting Steps

To access your Benchmade account and view order history, favorites, and profile details, you’ll need to log in using a one-time verification code.

How Login Works

1. Go to benchmade.com and click on the person icon next to the shopping cart
   

2. Click Get Sign In Code and enter your email address
   

3. A Shop popup will appear—enter the six-digit code sent via email or SMS
   

4. Once logged in, navigate to your profile, orders, or favorites using the icons at the bottom
   

Didn’t Get the Code?

Try the following steps:

• Double check your email address for typos—this is the #1 reason codes don’t arrive

• Add [e-mail] to your contact list or safe sender's list

• Check your spam, promotions, or junk folders

• Try sending the code again by selecting Send email code in the popup

Still Not Working?

If you still don't receive a code after following the above steps, reach out to our team for help:

Call: 833-557-2526
Chat: Use the chat widget on benchmade.com
Email: [e-mail]

We're happy to help you get back into your account.

 

 

 

 

In the event that a customer encounters an issue while logging in and does not receive the required four-digit code to finalize the login process, please refer to the troubleshooting steps outlined below.

• Review the email for typos (most common reason a code is not sent)
• Add "[e-mail]” to the contact list so that the verification email is recognized as a known contact.

If the login process continues to not generate a code, please contact customer service by calling 833-557-2526, utilizing the chat feature, or emailing [e-mail] for further assistance.

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