Frequently Asked Questions

Shipping

• Why can't I get my automatic knife sent back to me directly, autos are legal in my state?
• My Package Was Lost, What Now?
• Why Is My Tracking Number Showing Strange Movement?

Orders

• Promo Code is Not Working
• Where Is My Custom Knife Order?
• Login to Benchmade.com & Troubleshooting Steps

LifeSharp & Warranty

• Why Is the Warranty Form Trying to Charge Me for a Blade?
• The Warranty Form Says Model May be Discontinued

Product Questions

• Do I Have a Counterfeit Benchmade?
• Report a Knife Lost or Found
• Understanding Benchmade Pricing
• What tool do I need to adjust my knife?
• Use and Care